Multi-provider arrangements often prove difficult for the customer to manage, with fragmented systems, no clear accountability for results and no single “throat to choke.”. The firm, headquartered in Vernon Hills, Illinois, specializes in healthcare, energy, financial services, government and education. Emphasis on AI and digital agility to scale in order to support digital business innovation. Now in its sixth year, the MSP50 UK … It can take weeks to update a part of the customer’s configuration. Adobe, AWS, Cloudera, Dell EMC, HP, HPE, IBM, Microsoft, Oracle, Salesforce, SAP, SAS, Teradata and others. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. The company’s technology expertise encompasses a broad array of platforms, including Microsoft, Oracle, SAP, Salesforce and Workday. Outsourced IT service providers: The largest enterprises sometimes outsource all or most of their IT operations to a big systems-integrator like IBM, HP, or DXC. Rackspace acquired Datapipe and incorporated it into its operations in November 2017. The focus is heavily on integrating the cloud, analytics and mobility to unleash innovation and change. When vendor-specific service issues arise, cloud managed service providers take care of contacting third-party vendors to resolve them. Infrastructure management services, including next-generation data center services; intent-driven network services, and digital workplace services; and cloud infrastructure. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption. Alibaba Cloud, AWS, Google Cloud Platform, Microsoft, Oracle, Salesforce and SAP. While your services are more important than ever, your own teams need peace of mind to be able to focus on meeting your clients’ high expectations and the top-level (99999% uptime) SLAs you operate to. Public cloud infrastructure as a service (IaaS) delivers compute, storage and network resources in a self-service, highly automated fashion. Adobe, AWS, Cisco, Dell EMC, Google, HPE, IBM, Microsoft, Red Hat, SAP, Salesforce, ServiceNow, Siemens, TIBC, VMWare and others. DXC is heavily focused on emerging technologies, including blockchain, IoT, robotics and autonomous vehicles. Big outsourcers also tend to move slowly. MSP Key Insight: With operations in 30 countries, the firm focuses heavily on infrastructure management, cloud, automation, and cyber-resilience. A leader in professional and IT services, and consulting. Cloud storage with automated backup is scalable, flexible and provides peace of mind. In a tech landscape that only grows more complex, having the right MSP can play a key role in business success. These fit within domain expertise in e-commerce, database management, business intelligence and other areas. The company delivers functional expertise in three specific areas. Customers who choose this option often get lower infrastructure prices than they would get from a managed cloud provider — but a higher total cost for hiring more engineers, supervising those engineers, and over-provisioning to avoid contention for resources on multi-tenant infrastructure. As business needs change, Rackspace capabilities grow and evolve to help guide and support customers throughout the entire cloud lifecycle. 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