If you don’t already have an account, you can create one online. Lost Medicaid Card New York. Some states mail your new card to you within 10 days, while others take 30 days. Click here for instructions on downloading.. If you still have your old Medicaid card, you can call the customer service number listed on the card to find the location as well. Also, if you need to replace your Health Plan ID card, just give your health plan a call and they will send you a new one quickly. 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To request a replacement card, please call the Department of Children and Families (DCF) at 850-300-4323. If don’t already have a Social Security on-line account, you can create one online. You can also order or print a replacement card by logging into your mymedicare.gov account. What is a services card? So, in order to get more information about replacing a lost Medicaid ID card, please call Medicaid’s Member Services at 1-866-211-0950. If you can’t find the right page, do a quick online search for instructions for how to access your specific state’s Medicaid replacement card page. Include your email address to get a message when this question is answered. The mihealth card. Replacement cards can only be mailed to the address on record. If you still have your old Medicaid card, look on the card to find the specific number you’ll need to make the call. Last Updated: August 17, 2019 card if your card is lost or stolen. 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