Leaving your own home and entering an aged care home isn’t an easy decision. For most people, growing older means there are times you find it difficult to manage day-to-day living activities. Search for the name of a provider, home, village or service, Need to find a listing from one of our print publications? If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. If the information you provide during a call with the My Aged Care contact centre shows you require low-level support to stay at home, they will recommend a RAS home support assessment. Star Health is a registered provider with My Aged Care. You are able to get someone to speak to My Aged Care on your behalf if necessary or have your doctor help you through the process. But you can use this time to explore the MAC providers in your region to see who can best meet your needs both now – and in the future. It's OK if you need some help to understand the process. What is the Regional Assessment Service (RAS) for? Everyone has different aspirations and we want to help you achieve yours. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care … Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to find and access services. Depending on your eligibility and needs, referrals might be made for goods and services to assist you … There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. It’s such a good system. My Aged Care is the central place for registering for government funded aged care support. The ACAT/S assessor will determine whether you require a Home Care Package of some level, short term care options, or need to move into an aged care home. The website is designed to help you find all the information you need about subsidised aged care options, whether that be residential aged care or home care services. Government funding for technology products, Residential Accommodation Fees and Payments, ABCs of choosing the right aged care provider. You need to have an aged care assessment to determine your support needs before you can access any Government subsidised services. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. My Aged Care is the starting point to access Australian Government-funded aged care services. If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. My Aged Care is the main entry point into the Aged Care system in Australia. Older Australians, their families and carers can access My Aged Care information through the website or contact centre. To help you live independently in your own home and community for as long as possible there are a number of support options available. The aged and disability care systems can seem complex and difficult to understand. Health professionals can also refer patients to … Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. AccessCare will guide you through the process of registering with My Aged Care, the place to access government funded support, without losing control. Some frequently searched topics are "dementia", "elderly" etc, Subscribe to our Talking Aged Care newsletter to get our latest articles, delivered straight to your inbox, Purchase our publication, ‘DPS Guide to Aged Care’, Talking Aged Care - Articles on aged care issues, Aged Care Assessment Team/Service (ACAT/S), Commonwealth Home Support Programme (CHSP). If you’re new to MAC you’ll be surprised at the range of services available to help you stay healthy, independent, engaged and safe in your own home. Or if you’re receiving a support package, you may now require more assistance. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. My Aged Care Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. Alternatively, the My Aged Care website also provides information about aged care and the available Government funded aged care providers and services. Short term support services such as respite care or access to the Transition Care Program can also be accessed through My Aged Care, for example while you recover from a hospital stay, or if you or your carer requires a break. But first things first. If you’re approved by the assessor for MAC support you’ll be given the lowdown on the level of funding you can access and what services that covers. But it doesn’t have to be a daunting experience. Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. My Aged Care is the government body that manages all of the subsidised Aged Care services in Australia. If you’re eligible, the next step is a face-to-face assessment to determine if you need just a bit of in-home support or a lot of ongoing care. Has the start of the new decade got you thinking about what the next one holds? Perhaps you misspelled your search query, or need to try using broader search terms. If you are from a Culturally and Linguistically Diverse background (CALD) or are an Aboriginal or Torres Strait Islander (ATSI) person and require a translation or interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450 and ask for 1800 200 422. Once you are registered with My Aged Care, an aged care assessment will determine what type and how much support you need. … They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. This includes Aged Care Facilities and Home Care. As you get older, it can become harder to do things on your own. If you are deaf or have a hearing or speech impairment, you can utilise the National Relay Service or call the NRS Helpdesk on 1800 555 677 and ask for 1800 200 422. Trustpilot. The Government provides the funding to support aged care services, regulates the costs and accreditation for nursing homes and oversee legislation for aged care. How My Aged Care can help you - Transcript. You may need help with cleaning, health problems or moving about. At this time you’ll also have an Income and Assets assessment, designed to determine what – and if – you’re in a position to partly contribute towards your care. Based on the information you provide over the phone the My Aged Care customer service operator will organise an assessment through the Regional Assessment Service (RAS), or an Aged Care Assessment Team/Service (ACAT/S). The site also lists all the residential aged care homes (nursing homes) within Australia. My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care. If the contact centre believes you require more than what the CHSP can provide, a more comprehensive assessment is undertaken by an ACAT/S assessor. Your appointment will be with either a Regional Assessment Service (RAS) assessor or one from the Aged Care Assessment Team (ACAT), depending on the level of your needs. It includes both residential aged care (nursing homes) as well as services provided in the home such as personal care, domestic assistance, home nursing, nutrition and meal preparation, respite services, continence management, mobility & dexterity assistance, transport, social support and the provision of equipment and aids. Don’t worry. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. You can call the My Aged Care contact centre 1800 200 422. The services include allied health services, aged care homes, respite and help in your own home including community transport. Read our article on the ABCs of choosing the right aged care provider. This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. My Aged Care is the new way to access aged care information and aged care services. My Aged Care is the Australian Government's starting point on your aged care journey. The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. The aged care system in Australia is the responsibility of the Commonwealth Government under the Department of Health. First talk to your provider to see if they can offer more services under your current package, if not, you can contact MAC and request a new assessment with the aim to secure more funding so you can continue to thrive. If you need the support of multiple services, you will need multiple referral codes, one for each service. An aged care home (sometimes known as a nursing home or residential aged care facility) is for older people who can no longer live at home and need ongoing help with everyday tasks or health care. The outcome from a RAS assessment can lead to a variety of services under the Commonwealth Home Support Programme (CHSP). If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. Feros Care can help you understand the process. When you switch, you will also need to notify your current Provider that you will be switching. Enis Jusufspahic explains the service. COVID-19 important information: For the latest COVID-19 updates, protocols, and processes in place at Feros Care, click here. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. As a MAC service provider Feros Care can help you navigate the system, book your assessment and help you secure the funding and services you need to live the future you aspire to. If that sounds like you, now is a great time to start exploring the government’s My Aged Care (MAC) services. How was your experience accessing My Aged Care? We can provide all the support you need to stay living in your own home. Depending on how long it takes to receive a package and the level of care you require, you may be provided with CHSP funding to fill the gap while waiting. My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. The phone line and website can help older Australians, their families and carers to get the help and support they need. AccessCare can take you through this process, including … A range of technology and safety solutions so that you can approach the future with confidence. My Aged Care is the place to help people over 65 access Home Care Packages. It is an Australia-wide central contact point for older people, their families and carers to find out about local aged care services and to determine their aged care support needs. Search using the 'DPS id', My Aged Care is the one place you are required to contact if you wish to receive Government subsidised for aged care services, Once you have been assessed, you should receive a referral code to pass onto providers to get aged care services, My Aged Care is accessible via their phone call centre, however, they have recently added an online form to their website. What is My Aged Care? 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